Privacy Policy

Privacy Policy of True North Plumbers

1. Introduction

Welcome to True North Plumbers. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of information we may obtain through our website. Our commitment is to respect and protect your privacy.

2. Information We Collect

2.1. Non-Personal Data: We use cookies for website functionality, which helps us improve user experience. These cookies do not collect personal information.

2.2. Phone Call Tracking: For operational purposes, we track phone calls made through our website. This is solely for service management and not for marketing purposes.

3. Use of Information

3.1. The collected data is used to enhance website functionality and manage our services.

3.2. Analysis of non-personal data helps in understanding website usage patterns to improve user experience.

4. Data Sharing and Disclosure

4.1. There is no sharing of user data with third-party entities for marketing or advertising purposes.

4.2. Data shared is limited to operational requirements under strict confidentiality norms.

5. Data Security

5.1. We employ advanced security measures to protect data, including encryption and firewall technologies.

5.2. Despite robust security, absolute security cannot be guaranteed.

6. Changes to This Policy

6.1. This Privacy Policy may be updated from time to time. Changes will be posted on our website.

7. Contact Information

7.1. For queries regarding this policy, please contact us via our contact page.


Terms of Use for True North Plumbers

1. Introduction

These Terms of Use govern the access and use of True North Plumbers’ website. By accessing our site, you agree to comply with these terms.

2. Use of Website

2.1. The website must be used responsibly and lawfully.

2.2. Unacceptable conduct on the website is strictly prohibited.

3. Subcontractor Relationship

3.1. Role Clarification: True North Plumbers acts as a referral service, connecting customers with independent plumbing contractors. We do not directly provide plumbing services.

3.2. Liability Limitation: True North Plumbers is not liable for the actions or services of the subcontracted plumbers. Disputes regarding services should be addressed directly with the service providers.

4. Intellectual Property

4.1. All content on this website is owned by True North Plumbers and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

5. Governing Law

5.1. These Terms are governed by the laws of Ontario, Canada.

6. Amendments to Terms

6.1. True North Plumbers reserves the right to amend these Terms. Updated terms will be posted on our website.

7. Contact Information

7.1. For questions about these Terms, contact us via our contact page.